I had even contacted iLok customer support, but received short and disappointing replies - they didn't seem sympathetic to my situation. PT11 installer should have recognized that I already had a later version of PACE License Support installed, and not tried to force me to install the broken legacy version as well.
I had tried everything else on iLok's support website, including doing a Windows "repair" install, but this loophole turned out to be the only solution. The PT11 install software did not error out and continued on as normal, allowing me to install PT11! I've tested Pro Tools and everything runs as it should. But, when Windows 10's action center popped up, asking if I trust the developer and wanted to install the software, I hit DON'T INSTALL. So after ripping my hair out for hours a few nights ago, I finally reached a solution! When PT11 prompted the install of PACE License Support (as it always did, even though I had the newest version already installed), I clicked install, as I was always forced to do in order to continue. One would be the current v5.2.1 (which always installed without any issues), and one would be the legacy 2.4.3! (Which is the version found in the PT11 install directory.) I noticed that, when Windows listed the programs I would lose when restoring, two instances of PACE License support appeared on the list of installed programs. When I would inevitably have to restore my PC once the crash loop occurred after installing Avid's version, I tried a system restore point instead of a startup repair. The Pro Tools 11 install would tell me "Avid requires the following software to be installed before proceeding" and lists "PACE License support" even though I have already had the latest version (v5.2.1) downloaded and functioning correctly. I found out that "InterLok Driver Setup Win64" was the culprit of the issue because I tried installing it on its own through the legacy download section of iLok's website, and encountered the same crashing error as when I would run the Pro Tools 11 install regularly. So I downloaded it again separately, restarted my computer, no issues.Īfter lots of digging, and checking the "legacy installers" section of iLok's download website, I figured out the problem was that Pro Tools 11 installation was attempting to force the install of the legacy "interlok driver" software (which is the legacy component of PACE License Support) for some reason, even though I already had the latest iLok license manager installed and functioning properly. But I remember I had previously installed the latest version of the iLok License Manager, which is the same thing as/includes the latest PACE License Support, without any issues. This told me that PACE License Support was the cause of the crashing. It asked me for a reboot and then the same crash sequence happened. After some experimenting I found the culprit: I began the installation of Pro Tools 11 only to where it installs PACE License Support, and didn't actually install Pro Tools. I tried installing Pro Tools 10 as well and got the same crashing. From there I would have to select "startup repair" which would seem to act as a sort of system restore - when it successfully boots up again my computer would not have Pro Tools or the iLok License Manager/PACE installed anymore but everything else would be intact.Īt this point I was very scared that Pro Tools 11 wouldn't work on my PC, but my previous Windows 10 laptop ran it just fine so I was very confused. It would repeatedly crash on the "dots spinning in a circle" startup screen, turn into "attempting repairs," and then bring me to the boot recovery menu. Every time I would run the PT11 installer, when it asked for a reboot after the install completed, my computer would not boot back up. I couldn't install Pro Tools 11 on my brand new Windows 10 PC due to Pro Tools forcing me to install an outdated and unsupported PACE License Support.
I want to share with you my nightmare experience attempting to install Pro Tools 11 on my new Windows 10 machine, and share the solution I found, so that anyone in the same boat as I was in can be saved hours of headache and hair-ripping.
0 kommentar(er)
